The Rind
General
7 min read
Many businesses make the mistake of focusing almost all their efforts on acquisition while paying less attention to the customers they already have.
General
5 min read
Consumers are becoming more informed, more digital, and more demanding. They want convenience, speed, safety, and flexibility in how they pay.
General
10 min read
Reversal vs Refund vs Chargeback: What Every Business Needs to Get Right
A customer makes a payment. Something goes wrong. Instead of fixing it the right way, the business chooses the wrong path, maybe issuing a refund when it should have been a reversal, or doing nothing while “waiting for settlement.”
General
5 min read
Give to Gain: How women build power through generosity
To mark International Women’s Day 2026, we spotlight three WIMBIZ members whose careers reflect this principle in action. They are lived experiences of leadership shaped by contribution.
General
6 min read
What businesses should know about the new tax laws with Toyin Olufon, Managing Partner, Lefort
Nigeria’s new tax framework marks the most significant reform in decades. With the introduction of the Nigeria Tax Act (NTA) and the Nigeria Tax Administration Act (NTAA), businesses are now operating under a more consolidated, digital, and enforcement-driven system.
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